Shipping

★  All orders are usually processed and shipped within 1-2 business days (*excl photo watch orders). In many cases, your item(s) will even ship the same day! We treat every item you purchase as if it were our own and we take extreme care in packaging each order.

★  All items are shipped by United States Postal Service(USPS).

★  Generally, shipments can take between 5 to 7 business days for delivery.

★  Expedited shipping is also available (US only), usually takes 1-2 days.

INTERNATIONAL: We are not responsible for any duties, taxes and brokerage fees associated with the shipment. These costs are the sole responsibility of the customer

Returns & Exchanges

★  Refund or exchange request is available within 14 days after receiving item and only if returned in the same condition as received.

★  Buyer has 14 days to inspect the item and contact us if issues appear, item must be returned within 14 days of receipt; buyer is responsible for all shipping charges.

★  Shipping charges for any non-defective returns are the responsibility of the customer.

★  We do our best to present accurate, detailed information about every item we sell. If you have any questions, please email us before buying.

ENGRAVING SERVICE

★ Please select the option "Engrave my watch" when placing an order, we will laser engrave your personal note on the back of the wooden watch case which will make it truly unique.

★ Please Note: ENGRAVED ITEMS ARE FINAL SALE. There is a No Return Policy on items that have been engraved.

★ For handwritten messages, please write message on a plain white paper, take a picture or scan image and send to our email (support@thedustysaw.com). Please indicate the order number and we will engrave the message.