Shipping & Returns

TheDustySaw.com will cover the cost for USPS Domestic First Class only. 


Destination Standard
(3-7 Business Days)
Priority
(2-3 Business Days)
Express Shipping
(1-2 Business Days Guaranteed)
USA FREE $12.00 $25
International $10.00

  • Because we engrave all of our items, all orders are usually processed and shipped within 1-2 business days (excluding photo watches which takes 10 - 15 business days). In many cases, your items will even ship the same day!
  • We treat every item you purchase as if it were our own and we take extreme care in packaging each order.
  • All items are shipped by United States Postal Service(USPS).
  • All express delivery times are guaranteed
  • During severe weather conditions or other natural disasters, delivery times may be delayed.
  • Delivery times apply to orders shipping within the 48 contiguous United States only. Orders shipping to Alaska, U.S. territories, or international destinations may take up to an additional 5 business days.

Personalized Custom Picture Watches

  • This watch is a custom order and ships from our overseas warehouse, so please allow 10-15 business days for your orders to arrive.

INTERNATIONAL ORDERS

  • We are not responsible for any duties, taxes and brokerage fees associated with the shipment. These costs are the sole responsibility of the customer.
 

REFUND POLICY

  • Please note that we do not accept returns on any engraved items in our store.
  • Refund or exchange request is available within 30 days after receiving item and only if returned in the same condition as received.
  • Buyer has 30 days to inspect the item and contact us if issues appear, item must be returned within 30 days of receipt; buyer is responsible for all shipping charges.
  • Shipping charges for any non-defective returns are the responsibility of the customer. 
  • We do our best to present accurate, detailed information about every item we sell. If you have any questions, please email us before buying.

To start a return, go here

 

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